T.C. Sağlık Bakanlığı İstanbul İl Sağlık Müdürlüğü İstanbul Medeniyet Üniversitesi
Göztepe Eğitim ve Araştırma Hastanesi

Patient Rights


1) Overall benefit from the service:

Utilization of health services within the framework of the principles of justice and equity. It 
has the right to receive service without considering race, language, religion and sect, gender, philosophical belief, economic and social conditions.

2) Request information and information:

He / she has the right to learn all kinds of health services and facilities and to give any 
information about health status orally or in writing.

3) Selecting and changing the health institution and its staff:

He / she has the right to choose and change the health institution and to choose the health services provided in the health facility of his / her choice 

to choose and to change the identity, duties and titles of the doctors and other health workers who will give the health services .

4) Privacy:

They have the right to receive all kinds of health services in a suitable environment.

5) Rejection, stopping and consent:

To refuse treatment, to be stopped, to consent to medical interventions and consent

the right to benefit from the service.

6) Security:

To take health care in a safe environment,

7) To fulfill the religious obligations:

The health facility has the right to fulfill its religious duties within the limits of its facilities and within the framework of the measures taken by the administration  . There is a mosque in our hospital. 
In addition, religious books can be obtained from our Directorate of Patient Services and Health Hotel Management.

8) Respect for human values, respect and comfort:

Respect, care and care in a friendly, gentle, compassionate environment, all kinds of hygienic conditions are 
provided with all the noisy and disturbing factors have the right to receive health care.

9) Visit and attendance:

It has the right to accept visitors 
in accordance with the procedures and principles determined by the health facilities and to the extent of the legislation and health facilities and to have a companion if the physician deems it appropriate.

10) Right of application, complaint and action:

In case of violation of their rights, they have the right to use all kinds of applications, complaints and lawsuits under the legislation